# Help & Support

If you have any questions or suggestions, please don't hesitate to reach out to <info@virtualstagingai.app>, or in the live chat on [our website](https://virtualstagingai.app).

We're actively working on the API design and are happy to receive your feedback or adapt to your needs.

## Known Issues

#### Synchronous execution times out after 60s

This is a temporary issue with our hosting provider. If you use a configuration which incurrs a rendering time over 60s (e.g. Photorealism mode + decluttering) with `wait_for_completion: true`, the function will time out after 60 seconds.

Workaround: Use the following endpoints which bypass our hosting providers:\
\
**v1 API:**

* `/v1/render/create` -> `https://us-central1-furniture-ai.cloudfunctions.net/apiCreateRender`
* `/v1/render/create-variation` -> `https://us-central1-furniture-ai.cloudfunctions.net/apiCreateRenderVariation`

**v2 API:**

* `https://api.virtualstagingai.app/v2` -> `https://us-central1-furniture-ai.cloudfunctions.net/apiV2`