Help & Support

We're here to support you

If you have any questions or suggestions, please don't hesitate to reach out to, or in the live chat on our website.

We're actively working on the API design and are happy to receive your feedback or adapt to your needs.

Known Issues

Synchronous execution times out after 60s

This is a temporary issue with our hosting provider. If you use a configuration which incurrs a rendering time over 60s (e.g. Photorealism mode + decluttering) with wait_for_completion: true, the function will time out after 60 seconds.

Workaround: Use the following endpoints which bypass our hosting providers:

  • /v1/render/create ->

  • /v1/render/create-variation ->

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