Help & Support
We're here to support you
If you have any questions or suggestions, please don't hesitate to reach out to info@virtualstagingai.app, or in the live chat on our website.
We're actively working on the API design and are happy to receive your feedback or adapt to your needs.
Known Issues
Synchronous execution times out after 60s
This is a temporary issue with our hosting provider. If you use a configuration which incurrs a rendering time over 60s (e.g. Photorealism mode + decluttering) with wait_for_completion: true, the function will time out after 60 seconds.
Workaround: Use the following endpoints which bypass our hosting providers: v1 API:
/v1/render/create->https://us-central1-furniture-ai.cloudfunctions.net/apiCreateRender/v1/render/create-variation->https://us-central1-furniture-ai.cloudfunctions.net/apiCreateRenderVariation
v2 API:
https://api.virtualstagingai.app/v2->https://us-central1-furniture-ai.cloudfunctions.net/apiV2
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